Frequently Asked Questions
If you have a question about any of our ‘Love to b’ products, hopefully we’ve got it covered below. If we haven’t, please send us an email or get in touch on Facebook or Twitter! And we’ll do our very best to help!
I have sensitive skin, can I use ‘Love to b’ products?
Our products have been formulated with sensitive skin in mind and we like to use natural ingredients. This means we are able to produce beautifully mild soaps and skincare products. However, some people with sensitive skin can sometimes be allergic to natural ingredients as well.
If you feel your skin is especially sensitive, we suggest you do a skin test – use a small amount of product on a patch of unexposed skin and leave for at least 24 hours. You will then be able to assess your sensitivity before using the product further.
If you have known allergies please ensure you check the ingredients listed with each product.
Do your products contain palm oil?
ALL our ‘Love to b’ products have been palm oil free since 2015. We know rain forest is being cleared at an ever-increasing rate to make way for palm oil plantations and the clearance of these forests threatens many unique animals including several endangered species such as the Sumatran and Bornean orang-utan, the Sumatran tiger and rhino and the Sumatran and Bornean elephant. Even by using organic palm oil we couldn’t be completely certain we weren’t contributing to the growth of this industry – and we wanted no part in it.
For more reasons to go palm oil free, check out www.orangutan.org.uk.
Are all your ‘Love to b’ products handmade?
Our soaps and skincare are made lovingly by hand, using the finest natural ingredients.
Do you test on animals?
Absolutely not nor do we commission anyone else to do so on our behalf. Although animal testing is now illegal in the EU, some overseas markets still require cosmetics to be tested on sentient beings prior to sale. We choose not sell to these markets as animal testing is cruel, and completely unnecessary! (See https://www.peta.org.uk/issues/animals-not-experiment-on/cosmetics/ )
Do you provide samples of your products to try?
Unfortunately we are unable to provide samples – mainly due to the large number of requests we receive each week!
Do ’Love to b’ soaps have a ‘Use By’ date?
Our soaps are made using the cold process methodand mature with age. Even when kept for a couple of years it will still be beautifully mild!
However to fully appreciate the natural scent and properties from the essential oils that we use in every bar of ‘Love to b’ soap, we recommend that you enjoy your soap within six to twelve months of purchase.
All other products have a ‘Best Before’ date together with the batch number, as required by EU legislation and in line with our cosmetic product safety assessments.
Are ‘Love to b’ products suitable for vegans?
We do not use animal fats in any of our products. However, in a few of our soaps and in our lip balms we use honey or beeswax as they have such amazing properties – a complete ingredients list can be found alongside every product on our website. Please get in touch if you have a specific query and we’ll be happy to help!
How do you fragrance and colour your ‘Love to b’ products?
We only use pure essential oils in all our soaps and skincare – these add scent and help condition your skin, as well as having a fabulous therapeutic value!
To colour and texture to our products we use only herbs, spices, fruit, botanicals and natural minerals.