Terms and Conditions

We know, no one likes reading the small print! However, please do read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them.


‘Love to b’ General Terms

Certain products may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only according to our Returns Policy.

We reserve the right to discontinue any ‘Love to b’ product at any time. Any offer for any product or service made on this site is void where prohibited.

We reserve the right to refuse any order you place with us.

In the event that we need to make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided to us at the time the order was made.

We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.

 

Allergies

All our ‘Love to b’ products are made from natural ingredients – these ingredients are clearly listed on this website next to each product. Please note that we do use oils produced from tree nuts; we would advise any customer who suffers from tree nut allergies to seek medical advice before using our products.

 

Payments

All prices are displayed including VAT and exclusive of delivery charges. The total cost of your order is the price of the merchandise ordered and delivery charges as set out in the Delivery Information section of this website.

 

Cancellations

Should you decide that you wish to cancel your order you can do so any time after placing your order or up to 7 working days after you receive your order. Please contact us at email address or on 01202 386733.

We will ask you to safely return the goods at your own expense as per our Returns Policy.

 

Use of Website

We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer.

It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. ‘Love to b’ will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

 

Complaints

We are completely committed to providing a quality service to our ‘Love to b’ customers and we hope that you’re pleased with any purchase you’ve made from us. If there is anything you’re not satisfied with we’d like you to tell us about it so we can put it right.

In the unlikely event you do have a complaint, please email us at info@lovetob.co.uk or call us on 01202 386733.

Please remember that all our ‘Love to b’ products are handmade with care in small quantities, so there may be variation in colour, size, scent, texture and wrapping between batches or orders!

 

Privacy

We pride ourselves on protecting our customer’s privacy. We will not sell, disclose or pass on, in any way, customer’s email addresses. If you place an order, we may contact you to clarify details and may, occasionally, email you with information about new products or special offers. If you would like to opt out of receiving emails from us, please let us know.

Read our website Privacy Policy HERE.

 

Your Use of Our Website

Use of this website implies acceptance of the Terms and Conditions on this page. We reserve the right to change the above terms on occasion without additional notification, and your continued use if this website implies that you have noted and accepted these changes. Please read this page from time to time to ensure that you understand and are happy with our current Terms and Conditions.

All material on this website, including photographs, design, text and the products indicated, together with their recipes, are copyright of ‘Love to b’ and may not be reproduced, copied, printed or transmitted electronically, in whole or in part, without prior permission of the company in writing.